NPereira.com

Resume in Word Format

Nelson Pereira
Gatineau, QC

Language spoken: French and English fluent
Language written: French and English fluent

June 23rd, 2010

I am looking for a career as a Senior Network Architect/Designer and/or Telecom Architect/Analyst with specialization in Voice (VoIP) and Fax (FoIP) over IP protocol.

I have graduated from CDI College for Computer Electronics Technologist (LAN/CNA) in November of 1995. I have also acquired my Certification for Cisco CCNA ver. 2.0, CSSA Security certification, Digital PBX and VoIP Certifications.

Excellent communication, collaboration, organization and planning skills. Project management skills, results driven, customer oriented, adaptable, with Enhanced Security Clearance.

My goal is to achieve a position as a Senior Network Architect (Network Engineering or similar Architectural/engineering position) or Telecom Analyst position to design, implement and support a nationwide IP network or companywide Telecommunications network for supporting Data and VoIP services on a Converged Network infrastructure.

I have experience in the Technical Engineering, Analysis, Supporting and Designing of Networking and Telecommunication infrastructures (TELCO-PSTN, VoIP(SIP) and T.38 FaxOverIP), ENUM e.164, products and services such as Local/LD/Toll/PCS/ISDN/High speed Data/Internet/Web hosting, and VPN solutions. Intensive knowledge of TCP/IP Routing and switching including VLAN routing configurations, BGP, and HSRP on Cisco platforms.

I acquired experience in defining technical specifications, write detailed technical reports, network diagrams and recommendations for implementing and supporting network infrastructures for HA (High availability) services such as VoIP, Database replication, and clustering environment taking into considerations the standards, techniques, and practices for designing a secure highly available Network Infrastructures.

I also have extensive knowledge in operating systems such as LINUX (RedHAT ES/Debian Based), Windows NT, Windows 2000/2003 Server and Professional, Windows 95/98, XP and Vista.

Computer hardware/software configuration and troubleshooting including Acme Packet Session Director 4250, Audiocode M2K, Cantata IMG1010, Cisco IAD, Cisco1600, 2600, 3400 series routers, Catalyst 2900XL and Catalyst6500 series with MSFC3 and SUP720, 3COM SuperStack 3300 and 4400PoE, Novel NetWare platforms versions 3.x and 4.x. and configurations of RAS Cards. Also, knowledge and certification in Network Security using IKE, DES/3DES, and PGP. Communication protocols such as VoIP(SIP), FoIP(T.38),HSRP, VRRP, GLBP, BGP, TCP/IP, OSPF, IGRP/EIGRP, HDLC, PPP, PPPoE, PPTP, IPSec, SNMP, and other Networking and VPN protocols that deal with layer 1 thru 5 of the OSI model.

SUMMARY:

I have experience in the Technical Engineering, Analysis, Supporting and Designing of Networking and Telecommunication infrastructures (TELCO-PSTN, VoIP(SIP) and T.38 FaxOverIP. Intensive knowledge of TCP/IP Routing and switching including VLAN routing configurations, BGP, and HSRP on Cisco platforms.

APTITUDES:

Excellent communication, collaboration and organization skills, very good planning and project management skills, results driven, customer oriented, adaptable, with Enhanced Security Clearance.

KNOWLEDGE:

I have experience in the Technical Engineering, Support and Design of Networking and Telecommunication infrastructures (TELCO-PSTN, VoIP, SIP and T-38 fax relay), products and services such as Local/LD/Toll/PCS/ISDN/High speed Data/Internet/Web hosting, SIP, FoIP (Fax over IP with T.38 transmission protocol) and VPN solutions. My knowledge in operating systems is LINUX (RedHAT ES/Mandrake), Windows NT, Windows 2000/2003 Server and Professional, Windows 95/98, XP and Vista. Computer hardware/software configuration and troubleshooting including Acme Packet SD4250, Audiocode M2K, Cantata IMG1010, Cisco IAD, 1600 and 2600/3400 series routers, Catalyst 2900 and 6500 series, 3COM SuperStack 3300 and 4400PoE, Novel NetWare platforms versions 3.x and 4.x. and configurations of RAS Cards. Also, knowledge and certification in Network Security using IKE, DES/3DES, and PGP, communication protocols such as VoIP(SIP G.711/729), FoIP(G.711, T.38), TCP/IP, BGP, HSRP, VRRP, OSPF, RIP, IGRP/EIGRP, PPP, PPPoE, PPTP, IPSec, SNMP, and other Networking and VPN protocols that deal with layer 1 thru 4 of the OSI model.

OBJECTIVE:

My goal is to achieve a position as a Senior Network Architect (Network Engineering or similar Architectural/engineering position) or Telecom Analyst position to design, implement and support a nationwide IT network or companywide Telecommunications network for supporting Data and VoIP services on a backbone Network infrastructure.

Practical Knowledge:

•·         Engineering, designing, testing and implementation of VoIP networks with 4 different Tier 1 Carrier for VoIP(SIP) and Fax Over IP (T.38) implementation capable of 2500 concurrent calls with the use of Media Gateways such as Audiocode Mediant2000, Cantata IMG1010 and Quintum. Routing from multiple carriers using proven technologies and platforms such as Acme Packet SBC (Session Border Controller) NET-NET 4250 Session Director, Broadsoft (VoIP Carrier Application servers) and Asterisk Opensource.

•·         Installing and configuring VoIP platforms such as Asterisk, Mitel MN3100ICP, 3300ICP Enterprise IP PBX in conjunction with PrairieFyre ACD (automatic call distribution) call-center Server software and hardware and SX200ICP.

•·         Telecommunication equipment, design/drawing (Visio), implementation, upgrades, support (Level 1/2/3), router configurations (Cisco 1601, 2600, 3400), switch configuration (Cisco Catalyst 2900XL, 6500CORE). Installation of Cat3/5/6E multi-pair cables.

•·         Installing and configuring Managed Application Server Mitel SME 5/6.x with ServiceLink AMC running on Linux RedHat ES 3.x.

•·         Electronic and PC testing and Operations, HTML Programming, Y2K testing, Microsoft Active Directory management.

Expertise:

•·         Security Certification CSSA for SonicWall Firewall using IKE, DES/3DES, HMAC and MD5 SA's (Security Associations).

•·         Experience in planning, analyzing, developing and implementing LANs, WANs andVPNs.. Experienced in engineering, design and provisioning of VoIP network solutions for VoIP(SIP) and FoIP(SIP/T.38), providing LAN administration expertise and preparing and conducting user training. Local/LD/Toll/PCS Wireless /Data /Internet /Web Hosting /DNS registration/ISDN (PRI/BRI)/T1D4/T1CAS/VPN/Transparent LAN/WAN, Carrier Grade VoIP (HSIP)/FoIP and telecom equipment specifications and functionality for PBX, Centrex, and Carrier Level Quality and Operation.

•·        Cisco Router and switch configuration for use of protocols such as; VoIP, FoIP, TCP/IP, BGP. HSRP, VRRP, RIP, OSPF, IGRP, EIGRP. CCNA Certified. Access list, VLAN, Trunking, EtherChannelconfiguration. Troubleshooting router and switch configurations. Strong Subnetting skills of Private and Public IP Networks Address space. Cisco IOS 12.x CLI.

•·        Testing, Diagnostics and troubleshooting with HP Openview and CiscoWorks, Audiocode EMS, Cantata GCEMS, AcmePacket EMS 5.x. Profeciency with testing tools such as Wireshark, Empirix Hammer HCA and Empirix Hammer XMS for troubleshooting VoIP.

•·         O/S knowledge; Microsoft Windows95/98/ME/2000/XP/Vista, WINNT4WS and NT4 Server, Linux REDHAT 7.X, RHES3/4/5.x , MANDRAKE 7.0/8.0, WIN2000/2003 Server and Mitels SME V5.X with ServiceLink. Data Communication Equipment and Systems such as Switches, Routers, and IAD's.

•·         Telecom and VoIP Telephone System experience on platforms specifically, but not limited to, Mitel MN3100ICP Digital PBX andSX-200/ICP platforms. 3300ICP Enterprise IP PBX, and ACD Application server (PrairieFyre).

•·         HTML/CGI/and Flash Programming. WEB Site Construction, Maintenance, Support and Management. Software used: FrontPage, Macromedia Dreamweaver 4/MX, Flash 5/MX and Freehand 9/MX, Ms IE 4/5/6/7. MS Products such as Office Word, Excel, Act 4.0/2000, Outlook, Eudora Pro, PowerPoint, Visio MS Office Suite 2000/2003/2007. Perl3/4, PHP3/4 and mySQL database backend running on Linux O/S.

EXPERIENCE:

May 2006 - Present

 Protus IP Solutions, Ottawa, Ont.
Senior Network Specialist Management, Design and Implementation of IP Core business network infrastructure to support VoIP and FoIP up to 2500CC using Acme Packet Net-Net Session Border Controller, Audiocode and Canata ANY-to-ANY VoIP gateways. Design, Implement, Manage and Administer a network of VoIP Media Gateways, Multiple Carrier Private IPVPN FastE 100Mb and 1Gb links. Install, Configure and Maintain 2 Cisco 6513 series CORE Catalyst Layer 2/3 switch as well as 2 6509 connected remotely via a pair of Private Fiber 10Gb Links to remote site (DR). Install Configure, Maintain, Manage Asterisk and Mitel 3300 IP PBX and Prairiefyre ACD Application Server for the Corporate Business Phone system with 10 distinct Departments and 2 physical locations linked via IP trunks. Train Users on New features and functionality of this system. Corporate Executive Training and presentation on VoIP and FoIP implementation, business impact and revenue generation. Diagnose and troubleshoot complex SIP and network issues using common tools such as Packet Sniffers (WireShark/Ethereal), Empirix HCA, Empirix XMS and extract SIP call ladders for session diagnostics.

September 2001 - May 2006

Mitel Networks,  Kanata, Ont.
Support Specialist Technical Support Specialist taking calls from Mitel Certified Technicians and resellers. Help setup install, configure and troubleshoot VoIP platform (3100ICP and 200ICP). Configure and Troubleshoot SX-200 series Digital PBX running LW19 REL2 (P21.0.4 and above) and the Messaging platform Mitel Express Messenger 3.0 and 4.0. Configure and troubleshoot Mitel?s Managed Application Server SME version 5.X and above with ServiceLink enabled running on RedHat 7.2 with 2.2 Kernel. On-site visits to customer sites across Canada and the United States, experiencing difficulties in order to further troubleshoot and diagnose issues.

June 2001 - August 2001

Nelson Pereira Consultant,  Gatineau, Quebec
Network Consultant Working as a private contracted consultant specializing in the Design, Implementation, Support and cabling of Networks and Telecommunication infrastructure. My current contract is with Norigen Communication Inc. acting as the On-Site Field Technologist, installer and troubleshooter of Norigen's Telecom and IT network equipment, Services, and support for their present customer base. Perform site survey to evaluate network capacity and availability. Contract terminated as Norigen went in receivership with Price Waterhouse Coopers August 30, 2001.

September 1998 - May 2000 

Onix Lazer Corp.,  Ottawa, Ont
Technical Sales Specialist Represent assigned customers (Public, Private and Government sector) as primary contact for Information Processing (Server, Workstation, Routers, etc.) and Imaging Products. Product demonstrations and Seminars at customer site. Meeting with present and potential customer on a 1 / 1 base to discuss products and services. Write a complete expense report monthly, as well as sales reports for top 5 accounts determining future sales leads and "how to" achieve sales budget for the month/Year. Direct contact to suppliers and manufacturers for "meet comp" and low bid quotes. Negotiate supply contracts and service contracts to provide a complete PC, Networking LAN/WAN, hardware, software and printing/imaging solutions for their industry. Technical sales advisor for the sales force. WEB/Intranet site construction and Management.

March 1996 - September 1998

Electro Sonic Inc.,  Ottawa, Ont
Sales Account Manager Represent my assigned customers as their Primary contact Technical sales for electronics distributor. Answer telephone; build quotations for customers BOM. Place orders on Mainframe and following up with outside sales rep and district sales manager monthly. Provide outside sales and manager with a complete written forecast report for top 10 accounts. Negotiate contracts for the Federal Government as per Tendering Branches or Corporate Industries. Look after the computer system Network, Lantronics and telephone system.

 1996 - 1996 

Micro AL,  Nepean, Ont
Computer Technician Build, troubleshoot, and maintenance of PC?s and laptops. Management of WEB Site.

1995 - 1996

Digital Equipment Co,  Kanata, Ont
Computer Technician Assembler Build, diagnose and repair computer equipment, integration and CMOS set-up.

EDUCATION:

2000-2001

The Institute for Computer Studies, Ottawa, Ont.
Certified Cisco CCNA 2.0

1995-1996

CDI College, Ottawa, Ont.
College Diploma Computer Electronics Technologist (Network Admin. CAN)

1993

Nicolas Gatineau, Gatineau, Qc (High School)

Certificates and Achievements:

Hobbies:
Computer Flight Simulation

I Hold a Valid Student Private Pilot License (sPPL) and am a member of the Rockliffe Flying Club. Expected to receive my full Private Pilot License in August 2010.

Motorcycle

References provided on request.